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    How do I reset my password if I forgot to write it down.

    If you just installed Houdini and did not write down your password as directed by the installer then please DO NOT call support. Follow the instructions below.



    If you forgot to write down your password you can reset it but it will require that you shutdown the HoudiniESQ server on your machine first.



    2. Locate your profile file (it has .hup extension) located in the HoudiniESQ/webapps/houdini/esb/config/users folder

    3. Open the file with a text editor e.g. john.doe@email.com.hup

    4. Find the section that looks like the following

    <USER
    GUID ="1278324754"
    USR ="john.doe@email.com"
    PWD ="61823684231grf8h"
    IRISPWD ="dvndnvi3hq9fu083j"

    5. Change the PWD (between the quotes) to a temp password like abc. IMPORTANT: The password is only encrypted after you have successfully logged on and change it to a permanent one.


    7. Login

    8. Click the Orange Arrow and select My Profile.

    9. Change your password to a permanent password.